The First Female CEO in 84 Years Who Chose to Lead, Not Hide
Picture this. You've been in your first CEO job for eight months when the call comes: 800,000 people are about to lose their paycheck, and you have about a day to figure out what happens next. My guest this week, Dr. Emily Williams Knight, took that call in March 2020. She's the President and CEO of the Texas Restaurant Association and Foundation, the first woman to hold the role in its 84 year history, and when COVID hit, she stood between 50,000 restaurants and the 1.2 million Texans who worked in them.
Emily had barely met the governor when the shutdown decision landed. Within twenty four hours, less than 30% of Texas restaurants could generate a single dollar of revenue, and 800,000 working people were sidelined overnight. She had two choices, hide or lead, and she chose to lead. Three months in, when the weight of balancing an economy against human lives finally caught up with her, she cried so hard she couldn't breathe. Then she got back up and carried her state's restaurant industry through the next year and a half.
Emily also has a word for how she holds a demanding career and twin daughters together, and it isn't balance. It's blend. Instead of keeping motherhood and leadership in separate boxes the way the world tells women to, she lets them overlap. Her daughters have joined her on Zoom calls. Her team has watched her girls grow up. That reframe matters in an industry where the ladder is still steep for women. Recent restaurant industry data shows women make up 63% of entry level workers and 69% of mid level staff, but only 38% ever reach the executive level.
Part of why that gap exists is what researchers call the glass cliff, the pattern where women get handed leadership right as a crisis hits, then get judged more harshly for however it plays out. Emily walked into her CEO role with no idea a pandemic was six months out, and she led anyway. If you're the only woman in your room right now, holding a crisis nobody prepared you for, this episode is your reminder that you were built for exactly this moment. You don't have to wait for permission, and you don't have to do it without a blend that actually works for you.
TRANSCRIPT:
Erica: Hey, girl. By now, you know I have Her Collective, my online community for ambitious women who are done doing it alone. Her Collective is for the women who are smart, capable, and driven, but they find themselves stuck on the sticky floors like self doubt, burnout, and waiting for permission that quite honestly never comes. Inside HER, you get more than motivation. You get real support, real strategies, and real momentum.
Erica: We work on things like clarifying what you want now and what's coming next, building confidence without burning yourself out, navigating hard conversations, career moves, and leadership moments with clarity, and surrounding yourself with women who actually get it. This isn't about hustling harder. It's about moving intentionally with the right tools and the right people in your corner. If you're ready to stop spinning, start choosing yourself, and build a career in life that actually feels aligned, I'd love to welcome you inside her collective. You can learn more and join us at www.joinhercollective.com.
Erica: Because honestly, girl, you were never meant to do this alone. Today, I'm sitting down with a true powerhouse in leadership and advocacy, and that is doctor Emily Williams Knight. As the president and CEO of the Texas Restaurant Association and Foundation, Emily is a nationally recognized leader who played a pivotal role in saving thousands of restaurants during the COVID-nineteen pandemic. With over twenty years of global experience, she is a champion for legislative success, workforce development, and creating opportunities for Texans to build thriving careers in the food service industry. Now Emily's story is a special one.
Erica: It is one of vision, of grit, and of impact. And today, she is here to share her insights on leading through crisis, building influence, and paving the way for more women to rise in leadership. Welcome to the Glass Ceiling and Sticky Floor podcast, the show that is here to empower you to break free from limiting beliefs, ditch toxic behaviors, and unlock the infinite possibilities waiting for you. This is your time to live your best life unapologetically. I'm Erica Rooney, your host and biggest cheerleader on a mission to get more women into positions of power and keep them there where they belong.
Erica: If you're ready to shatter ceilings, crush self doubt, and build a career in life overflowing with growth and abundance, you're in the right place. Here's the deal. We talk about the real stuff here. Imposter syndrome, perfectionism, fear, burnout, you name it. It's raw.
Erica: It's honest, and it's exactly what you need to level up. So grab a seat, pop in an earbud, and let's dive in. Emily, welcome to the Glass Ceiling and Sticky Floor podcast. I am so thrilled you're here.
Emily: I'm so thrilled and really grateful to be here. Thank you so much.
Erica: Oh my gosh. Well, let's dive in because I am so intrigued by you and everything you do, but tell me more. Like, what do we not know about you? Oh, gosh. So it's funny.
Erica: I get asked that sometimes. I think recently someone said, you're like an enigma. Like, you're cool, but you shouldn't be. Like like
Emily: and I'm like, I'm not sure if I should be offended by that or not. But I think, you know, I think when you think of me, right, you typically see me in the world I exist in today, which is I'll stand up in front of thousands of people and speak, or I'll, you know, go to the capital and fight for policy. I think but I always try to remind people, like, that I came from the same place that everyone else has. And so for me, I think, you know, I decided to be in the world of hospitality when I was in the third grade. And I'm sure some of the listeners will remember a show called Hotel with Connie Celica and James Brolin.
Emily: And I was in a military family, so everything was the same. Everyone's car was the same. We lived in the same navy housing. Everything was just the same. We bought the same coats at the flea market.
Emily: And there was one night a week where I could watch the show and it just imagine this glamorous lifestyle. And so in the third grade, I marched into my parents, and there was
Erica: my mom. And I said,
Emily: you know, I'm gonna work in hotels one day. I'm gonna be in the hospitality industry. And, thankfully, I don't think she knew what it was. And she's like, that sounds great, Emily. And then, you know, through my I try to tell people too, like, through my schooling, I wasn't a great student.
Emily: Like, in high school, I they told me I should told my parents I should go to beauty school. Like, I was an athlete. I didn't even brush my hair. Right? Like and not that there's anything wrong with that, but it was this idea that, like, I was too outgoing and concerned about everyone else and talk too much and all those things that now result in my career.
Emily: And so I had to remind people that, like, it doesn't matter where you are in your life. Like, for me, I was someone that, you know, I this was never on the radar, right, to be a CEO. That was never the dream. And so sort of how you just keep going and it gets you to where you wanna be, but but I'm just like everyone else. I think that's what I want people to know is hard days and good days and challenging days, and my roots are no different than anyone else.
Emily: It's just some of the decision I made sort of put me in the spot I'm in today.
Erica: So interesting. Right? I mean, you and I were talking before I hit the record button, and I said, we have got to hear this back story because I don't think any little girl sits down to dream, to be the CEO of the restaurant, like food and bev and all of that. You know? It's like, that's usually not on top of the wish list, but I love this story that gets us there.
Erica: And I'm just thinking back, you know, to 2020 and the pandemic and all of the madness of the world and how much that impacted you and your role in all of the things that immediately happened. And I would love for you to first kind of, like, explain what that was because I don't think people think through all of the things that happened with the restaurant industry during that time. So take it away.
Emily: Oh my gosh. I think for so many of us, we sometimes almost have a hard time going back because as the world, not only The US, but the world was sort of grieving and wondering and what was happening and trying to discern the news, we were in a let's save lives and save businesses. And to us, that charge is still the greatest gift I was ever given. And so I sort of you know, I tell how I arrived to the moment. I was a brand new CEO.
Emily: I had not met the governor, and I had not met an elected official when I got the call saying, I think we're gonna shut everything down from the governor's chief of staff. So for me, I was up in Washington DC being kinda onboarded. I was sitting with senator Cruz in a meeting. I was there for about forty minutes. That's an important number in a second.
Emily: And then I transitioned to meeting with, congressman Crenshaw. And he said, I'm sorry. It's great to meet you, but I have to leave. The bells were going off in the capital. We have our first coronavirus, vote.
Emily: Wasn't even called COVID. I'm like, okay. That's kind of like a New York problem. You know, I'm going back to Texas. Fly home, land, get a call from the senators Cruz's chief of staff in the morning saying, listen.
Emily: The senator has quarantined. You were with him for a great deal of time. You might wanna quarantine too. And I was like, what? I'm gonna get, like, coronavirus from senator Cruz.
Emily: Like, what is this? And so I stayed home for three days out of, you know, respect and not knowing what was happening. And then my family said, hey. Listen. We're going to Cabo on vacation, and all you've done is work for six months.
Emily: And so aren't you gonna come? I fly to Cabo, and within two days, the governor's chief of staff calls and says, listen. We're gonna shut it down. But if we work together and we're honest with each other, we don't go to the press, we're not negative, and we get through this, We can do this. And I'll never forget those words because that decision that day to partner and not be adversary, I think, was a game changer.
Emily: And for me, it was the moment I needed maybe my whole life, which was to lead through a crisis. Like, I captured all the animals when I was little that needed a home. I looked for the kid that didn't have a friend at lunch. Like, my natural love of helping and fighting for people who don't have a voice, it was like God just gave me this platform that I didn't ask for. I didn't even know it was coming.
Emily: And so from that moment, which the morning after in Texas, just to give you the scope, we had about 50,000 restaurants employing about 1,200,000 Texans. And within twenty four hours, less than 30% of them could generate a penny, and I had 800,000 working people on the sidelines without a job. And so you talk about fight or flight. I had two choices, hide or lead, and I chose to lead. In that moment, I wish people could understand is there's so much finger pointing today.
Emily: Whatever playbook you had, it didn't matter. Right? I mean, you were literally balancing the economy and lives. And that that is such a big job that it was only about three months in that I finally cried. And I cried so hard I couldn't breathe.
Emily: And and it was the enormity of how do you prioritize businesses over human lives? How do you balance both? How do you live in a world where no matter what you decide, people like you where they don't? Mask, don't mask. Vaccine, don't mask.
Emily: So the hate mail coming at me on a daily basis on my team was extraordinary. But you just there was something inside me that said, you're gonna carry these people through, and you're gonna work day and night, Emily. This is what you've been called to do. And my goal was to not let anyone fail, and I had the most amazing team that believed the same thing. And so for me, it's the greatest moment of my career, and I always get asked, you would never do that again, would you?
Emily: And I would do it again 100 times over.
Erica: Oh my gosh. I'm I'm so grateful that you kind of outlined a bit of that because just these numbers really express the devastation. Right? And I was an ex chief people officer, so I dealt with a lot of that on a smaller scale.
Emily: Oh,
Erica: yes. And it's so interesting because you are you're trying to balance the health of businesses, but also people's lives. And you have this whole question of, like, what's the ethical thing to do? What's the right thing to do? And Yes.
Emily: I mean, my answer is that I have her. Yeah. And what information are you using? Right? What information are you getting?
Emily: And sometimes we would get information that the public didn't have, so we're making decisions. And it may
Erica: not make sense to you, the outside world.
Emily: Correct. And your one issue is part of a much bigger ecosystem. But I I'll tell you something that I've carried with me today, which I didn't know who was a Republican and who was a Democrat. I was brand new. And so in a state, I maybe stepped in it a lot of times in the normal operating environment of work because I would go to someone who necessarily wouldn't wanna help or you know?
Emily: When you don't know people's political affiliation, you get more done because you just demand excellence and help for your constituents. And so to me, I think the reason that Texas is really known as one of the leaders out of the pandemic, we were one of the first to open. We suffered very few losses. The losses we suffered are clearly catastrophic, right, if you've lost your business. But considering what the runway looked like to what we got today, it was very different.
Emily: And I think a big part of that was this unified approach that we took, which is everyone should care about businesses and everyone should care about restaurants. And that was the best gift I had, which I didn't have I didn't owe anyone anything. They didn't owe me anything, and I was just this woman fighting for these people that had no voice. Like, how do you work in the legislative process if you're a single restaurant owner in El Paso, Texas? You need a trade association.
Emily: And so I think that was, I always say, it was an honor. It was like an honor to be to see my whole life and all the gifts I was given come to life in a moment where I could put them to best use.
Erica: Hey there, listeners. If you have ever felt like you're stuck in a place, held back by self doubt, perfectionism, or that pesky inner critic, you're not alone. We all face those sticky floors that keep us from reaching the heights we dream of. But guess what? It's time to shatter those limiting beliefs and toxic behaviors to uncover infinite possibilities.
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Erica: It's your roadmap to success, confidence, and freedom. Grab your copy of Glass Ceilings and Sticky Floors today at www.ericaandersonrooney.com. Whether you're in the boardroom, the classroom, or just starting out, this book is for you because no one, and I mean no one, deserves to stay stuck, no one deserves to feel small, and you have glass ceilings to shatter. Let's do this. So you talked about you had two choices.
Erica: You could either lead or you could hide. And, obviously, you chose to lead. Yes. But I can imagine that there had to have been moments where you just wanted to bury your head in the sand, maybe moments where you felt totally stuck or helpless. You know, talk to me about how you moved through that, and what could other women learn from that experience.
Emily: Yeah. That's such a good question. You know, I think I think you have a choice to make every day when you wake up. And I think that the outside environment teaches us that where we are has been done to us in some way. Right?
Emily: Wherever we sit today, that and that I I don't use the word victim because I don't think women play victim. I think the road that women are on is so complicated and has so many barriers in it that for me, I think I think when I decide what I've decided is that at the end of the day, the only thing that matters really is how I view myself. Right? Like like, learning to be unliked is one of the best gifts you can give yourself. And that happened for me in my thirties.
Emily: I wish it had happened in my twenties. But realizing that there were people that didn't like me and wouldn't like me, and I needed to be okay with that. I think that's number one. Right? Which was and that translates to my personal life or my professional life, and that is so hard.
Emily: Because when people don't like us or don't like our decisions, we personalize it as women. And then what that does is it paralyzes us, and then we don't move. So for me, I accepted that no matter what I did, there would be an opposing force. And and I was going to as I say, I had a board member, and this is, I think, a great little analogy that said to me, I called him at one moment because we also had the George Floyd incident, and really murder happened during this period. So that just lay layered a complexity for us.
Emily: And I had a a a run-in with a board member that I thought was very unfair. And I was in one of those poor me moments. And I called this board member, and he said, when you walk up to the plate and you're ready to swing a home run, if you listen to the people in the cheap seats that are telling you which way to bat and which way to hit, you're not gonna have focus, and you're not gonna hit a home run. Ignore the cheap seats. And so I had this vision in my mind of stepping up to the plate and making a big decision and having people calling at me in the in the stands and realizing that I needed to cut that noise out.
Emily: So I think one is is staying true to who you are and then not being afraid to make a decision or or take your career in a way that people don't support. They don't matter. Right? So that is one. I think two is is I feel internally better when I'm in charge.
Emily: Right? I just
Erica: I may need to.
Emily: Yeah. I mean and I like, I don't even think it's like a type a thing. It's just I I I sort of every day do a little bit of self talk. Like like, Emily, you can do that. Right?
Emily: Like, Emily, you got this. Like, it is a little of how you talk to yourself is how you behave. Right? And and so surrounding yourself with people that also encourage you when you say, I wanna take this promotion or for Emily, I wanna lead this. We're gonna do this.
Emily: Well, I I do or should you really I mean, you could just be at home. Like, you don't really need to do that. Right? Like, you have to get the Eeyores out of your life and surround yourself with Tiggers. And I think for me, I had a a great team, and I had an incredible family and young daughters that were like, mom, go.
Emily: Because I sat in the office you're looking at me in right now for a year, and I didn't leave. Right? And so I had that environment that wanted me to win. I think for a lot of women, we sometimes surround ourselves with people that want us to be where we are today because it's comfortable for them, and we relate. And yet you need to have people around you.
Emily: They're like, you can do more. You have more capability. I know you can do it. That surrounding voice can be so powerful in your life. And so finding those people that are true to making you out and helping you be who you were made to be, I think that's been a huge piece of of what helps me lead.
Erica: I'm a huge believer in community, and I I really believe in surrounding yourself with people who are better than you. Right? Like, you know more than you, who are smarter than you, who have done it. And there's that old saying that, you know, if you're the smartest person in the room, you're in the wrong room.
Emily: That is
Erica: not true because people who are stuck on a smaller mindset of what is possible. Yes. You know, what what is actually what the world is capable of, what you are capable of, like, yeah, you're gonna stay playing small. But if you are around people who believe in that whole concept of infinite possibilities and truly things we have never seen before. Yes.
Erica: You know? I love to think of really great innovators like Steve Jobs. There used to be a day where we never imagined an iPod, like the old school iPod, not your phone that plays music, but the iPod in your pocket. That was once never a thing. Right?
Erica: Boom boxes
Emily: were a thing. Yeah.
Erica: So you have to surround yourself with these people who just believe in possibility.
Emily: Well and and I think I just funny. I was I have a morning routine where I watch, Squawk Box. It's like this thing of mine. And, and, ironically, brought this up because they were looking at Tesla shares, and Tesla shares were falling because people aren't buying as more cars. And then they did an interview, and Elon said, well, I'm not thinking about cars.
Emily: I'm doing mobile taxis. And it just I say that because we're all thinking, oh, they're in trouble. They're not gonna sell as many cars, and he's already whether you like him or not, he's they're talking about mobile tax. Like, we're like, oh, what do you think of mobile? Right?
Emily: And that just I get those reminders of, like, Emily, don't think small. Right? Like, whatever I was thinking about, think about if you can think one step ahead. But you said something I think is so important, which is grit and growth mindset. And I think that I do a ton of talks with women about grit and growth mindset because it is a huge piece of my life.
Emily: And that growth mindset of perceiving that if I set a goal, I'm gonna just work until I achieve it and not let anything or anyone stop me. I talk about grit all the time because it's the one thing that can be taught or learned. It's not in your DNA. You weren't born with it. So I feel like it's the one piece for women that if they have that right group around them and their mindset is right, there's nothing we can't do.
Emily: It's not that easy, but there's nothing we can't do. Nothing.
Erica: I agree with that. And and, actually, it's a perfect lead into kind of, like, where my brain has been ping ponging because you also have twin daughters. Correct? Yes. Yeah.
Erica: Turned 19. Twin daughters, you have this very crazy busy career that obviously could demand all of you at the drop of a hat. Right? Like, that's the position we're in. Absolutely.
Erica: How did you find in in I'm gonna use this word. You can tell me if you like it or not. But, like, how do you balance it all? How do you integrate it all? Right?
Erica: There's so many words for that nowadays. Yes.
Emily: God, such a good question. Because my daughter's just left for college. So I can tell women that you go through this very reflective period. In the first six months, I have found of, did I do enough? Was I around enough?
Emily: Did I miss too many things? I I don't know if it's God way of protecting you from the feels that it and for me, mine both left and exited at the same time, and so you go from being this mom of the night twins to being an empty house. And so if I'm honest, I have overscheduled myself because that helps you not feel, and really processed how I went about being a working mom. And I would say a couple things. I set I would use the word blend.
Emily: I tried to balance being a mom and, at the time, a president of a college and really tried to do what I was taught by the world, which was to keep those two things separate. Right? That didn't work for me. It didn't work for a number of reasons, but what I found is when I was trying to balance, there were days I was a great leader and days I was a great mom, but it wasn't that they were happening on the same day. And so I had a lot of guilt.
Emily: And so what I decided to do was to use the word blend, and I blend the both together. And what does that mean? It looks like my daughters would come in on Zoom meetings and ask me for something, and I would say, excuse me one second, and I would address them. My teams I have led watched my girls grow up, and my girls know the people that I work with on a first name basis. And so I decided not to try to hide, but to more have very open dialogue with them.
Emily: I traveled a ton when they were young. I was in a global job. And so I set a rule that I would be gone no more than one week. So one week was and I don't even know why I did it, but I can tell you there are moments we have on social media today where I am racing back from Sydney, Australia through Los Angeles to Chicago, and I'm watching the plane on FlightAware, and I'm gonna have forty six minutes until I hit my deadline. Right?
Emily: So I so I say that because it made me feel in control. So for working moms, if you can set sort of, I'm not gonna miss the big things, and I'm gonna accept that I'm gonna miss the small things, That took the guilt away. I won't miss a birthday. I won't miss the first day of school. I won't miss a Christmas holiday, but I may miss when they do their speech at school on, you know, Johnny Appleseed.
Emily: But, oh, wow. Guess what? I'm in Shanghai, and this is a real example. And she's doing her Johnny Appleseed presentation, and I'm on FaceTime. Right?
Emily: So I think for a lot of working moms, first, you have to believe that you can have it all. You just have to decide what all means to you. And I think the world has taught us that all means that you're perfectly quaffed as a female executive, and you are a mom that has kids in perfect clothing, and you don't miss a beat. Guess what? That's not reality.
Emily: And so show up normal to take the pressure off of all the women behind you. Show up as someone sometimes that is not put together, who did not sleep. Talk about it. Cry openly in front of your teams when you're trying to breastfeed and you're stuck on a flight on the runway for four hours and what that's like. I remember that.
Emily: But but be real. Be real. Like, that that is just be real to the women behind you. And so they can see that when they maybe have kids and transition back to work, that it it is not pretty. It is not pretty being a female who is working with children as a primary caregiver.
Emily: And as you go up that ladder, the expectations to exit the home are harder, and you just have to be real with your kids and your work. And my kids see that. You know, I had got stuck yesterday on a call. My daughter, it was her nineteenth birthday. Her twin sister's gone, first time apart.
Emily: And we were supposed to go shopping, and I was on a call that ended up an hour and a half long. And she was really upset. And I did say at first, do you like the Disney World I created for you? And then I'm like, that's really nasty. Don't do that.
Emily: I'm like and I was like, okay. Do you understand what happened? This is what mom was doing. She goes, I know, but can we have a little more time tomorrow? I was like, perfect.
Emily: So I think just I think I think you just have to decide what all means, and it's not perfection or balance. To me, it's blend, and it's being real with both both sides of the coin, the people you work with and your kids and your husband. Oh my
Erica: gosh. Well, first of all, I love all of that. So I have
Emily: a six and a half year old.
Erica: You know, I have to include that half.
Emily: Of course.
Erica: And a nine and a half year old. They'll be, you know, seven and 10. So I'm in it. Right? You're in it.
Erica: Very, very much kind of living that same lifestyle as you. And before I left corporate, I was traveling to India all the time, and I was gone for, like, two weeks at the time. It was impossible to do it anyway up Yes. That. Yes.
Erica: But what I will say, and I'm going to make this public admission just for everybody else, and then you can tell me if you think it but I'm going first here. All of those things that I missed. Right? Like, just the other day, I missed the third grade Christmas concert. Right?
Erica: Oh oh, yes. All of these things that I have missed, I didn't feel that guilty about missing them. You know? Like, I actually kind of I was like, I don't give a shit about this Christmas concert. Like, it's terrible.
Erica: I've been to these before. You know? Of course, my daughter is sad I'm not gonna be there. Of course, she's you know? Oh, it's nothing.
Erica: I get it. And, you know, so I, you know, I give her a little hug, but, like, sometimes it feels really good to travel and not be in that mom mode all the time. And I share that because I want other women to know it's okay, but, like, how do you feel about it?
Emily: I I I probably felt a little more guilty, but I can tell you I totally agree. Because because there are so many demands on us, there are times where I get even to, like, a economy hotel. Right? Even if it's an economy hotel and I get in there and I close the door and I take a warm shower and I lay in bed and put TV on, I if you don't do that, you won't survive. Like but yeah.
Emily: And I don't feel guilty about that. There are times where I was like, oh my god. I get to fly for seventeen hours to Shanghai, but no one's talking to me.
Erica: No one's gonna bug me.
Emily: No one's bugging me. The ma ma ma ma ma. Right? Like, yes. And I think and I think in some ways, that's why I love being a working mom is that you have that ability to go into both worlds, in and out.
Emily: And I think it's kind of a gift, but I'm with you. And here's this, though. I would say this. I don't know if this has happened to you. I think women can be mean to each other when you have working women.
Emily: And I'll give you the best example. When I would came back from a trip, I got to go to something at school. I don't remember what it was. It was like ninth grade or something. And this mom walked over and she goes, oh my god.
Emily: It's so good to see you. I'm so glad you could come to something for the twins.
Erica: Like, you're finally here. But I just finally made an appearance. Yeah.
Emily: I was like, put your wine glass down, and, like, let's have a conversation. But it was I just at first, I was like, are you kidding? And then I realized that when the women were standing around asking me about my trips and where I was going and there's an envious on both sides of whatever life you've chosen to live. Can we just be nice to each other and not guilt each other? Like, just please.
Emily: Like, that's just nasty. You know? I mean, I still go back to that just sometimes not fitting in. Like, they'd have their little circle. You have to give that up.
Emily: It is I mean, you just have to. You can't you can't you just have to let that go. And I say that as self talk because you can tell I'm still holding on to it.
Erica: Well and, I mean, I remember very vividly, like, when I had my kids, it was very much like the mommy wars of, like, if you were
Emily: a stay at home mom, you were a good mom
Erica: Right. If you were home with your kids. But if you were a worker, you know, and you're out there doing your thing, and then it's like, well, who are you? And we're making fun of the people who are staying home, and it was this whole, like Yeah. We gotta stop that.
Erica: Have to be one or the other. There is no right or wrong answer. It's whatever works for you. But, yeah, like, let's be okay with a difference of opinion on that.
Emily: Right. And let's just help each other. Either way, being a mom is hard. So can we just be nicer to each other? Right?
Emily: Like, I I think that would be my global
Erica: The whole world needs to be nicer, but I do I do have another question I'm really dying to ask you, Emily, because you, obviously, with your role, you have to build strong relationships with policymakers, with leaders, all of these these people in very high influential Oh, yes. Places. What is your best advice for women who are looking to build more influence to make a larger impact in industries where maybe they are not as represented?
Emily: Yeah. I I walked into this role, and they'd never had a female CEO in eighty four years. And so there was no doubt, that there were people that weren't happy that the young girl from New England is what I was called by some, was taking over this role in Texas. And so and I'd never experienced that. Right?
Emily: I'd worked around the world, never experienced that in my life. And so I chose to ignore it as just they were either uneducated or they didn't know enough about me yet where they could form an opinion based on fact. Right? So I had to put that aside and just work against that. I I would say a couple things.
Emily: Don't I guess what I would at the end of the day, respect is what the relationship is made of. Yes. You're gonna be in environments where you know, I remember being in a in a place where I was the only female member of a team, and after a dinner, they all poured into a gentleman's club. And clearly, I wasn't going in, and I wasn't upset about it until my mom said, well, you are disadvantaged because you're not in that room to having conversations about the business. Right?
Emily: So there's those moments that for me, I've chose to accept. I'm not the call the way a 100 HR hotline. Right? I just forge my own path. I I think that for women, don't ever underestimate what smarts and respect will get you in relationships.
Emily: And so trade on who you are and don't try to fit in. Right? And what I mean by that is when I go to the capital, for example, I've built incredible relationships on both sides of the aisle. And it's because I'm honest with the policymakers and their staff. If if I have to follow-up, I follow-up as expected.
Emily: Right? And if I give someone my word, I keep it. And at the end of the day, those basics of life that you're taught as a child do still have currency when you get to a level where the playing field sometimes is very unfair. You you still have to stay true to, I'm gonna build these relationships. And as much as I may get burned, because in politics, you get burned a lot, I'm truly gonna believe that people have the right intentions.
Emily: And as hearts Kelsey, who's my my right hand, we have a lot of these discussions as two females, right, which is, oh my gosh. How do we how do we get this done? We're not in the club. And we truly believe that if we're the experts at the table, that we come prepared, that we respect them, and they they earn that respect of us. At the end of the day, they will come to us, and we've shown that success in the capital.
Emily: So I think too many women try to fit in and they try to play that game. And I think instead, you you also have to be able to not make the other side or, let's say, in men in this case, feel less than or unworth right? Like, that's not what we're here for. We're here to have the best minds at the table, make a decision. And so you wanna make sure that whoever you're around, they're comfortable with you too.
Emily: Right? Like, I watch sports. This sounds crazy. Right? Watch sports.
Emily: I can't even tell you. I play college basketball. How many times sports has driven a great combination with with men? Right? I just, hey.
Emily: What's going on with UT? UT is playing on Saturday against Ohio State or Friday. What do you think? Oh, okay. Find a common ground.
Emily: Right? Find a don't be polarizing. Find a common ground. I think it's made a huge difference for me.
Erica: That is some sound advice. I love that. Well, Emily, this is my last question. It's what I ask everybody on the podcast.
Emily: Oh, no.
Erica: But if you I know. Oh, no. If you could go back in time, right, to the Emily who's maybe just stepping into the CEO role during all of the uncertainty of the world, what piece of advice would you give her today knowing everything you know now? Wow. You now have the gift of hindsight.
Emily: Oh my gosh. Oh, that's such a good question because it's kind of emotional too. What would I have done different? I probably god. This is so hard, Erica.
Emily: This is, It's a good one. I think gosh. I probably would not have for my own and I say this for my own emotional state, maybe. Right? For my own well-being, I maybe would have dialed it back 10%.
Emily: And I say that because I I I guess for a lot of us, I have to care deeply about the work I'm doing. Right? I say to people no disrespect for Sharpie, but if you ask me to go be a Sharpie salesperson, I wouldn't be very good. Right? But if you ask me to go protect the food truck that a young, you know, immigrant has started and is getting some flack from the health department, I will kill people literally, right, to get out of the way.
Erica: Right? You're out there. Yeah.
Emily: I am on it, and I'm like, I'm gonna help you. So so that also comes with a cost. And so I think and from my health to my own well-being to my mental fitness coming out of that period of twenty hours a day of deep losses. Right? I mean, people are calling and crying because they're losing their you can't these are small business owners.
Emily: Right? These are people that took all their money and put it into a business and by an act of God, right, are losing everything. And I even church cry thinking about it, but I owned so much of that that I think that I was incredibly fragile coming out. And so if I could do it again, I would say to myself, you have to take the loss to help motivate you, Emily, but you can't own it. Because I think it took me a toll, you know, whether it be sad coming out of the pandemic.
Emily: I owned too much of the pain of others. And I think if I had protected my heart a little bit, not changing how I felt, but I just I cared so much, and I had a team that cared so much that we felt like when these businesses would close or when a restaurant member would lose their life to COVID. Right? Like, it was brutal, and you don't have time to process it. You're just going.
Emily: Right? And so I think it all came to an end about a year and a half later when it was like, I didn't wanna get out of bed. I was sat. Like, I hadn't processed any of it as it was going. So it's sort of, you know, how do you lead with incredible heart but not take the personal absorption, right, of impacting your life?
Emily: Maybe how physicians do. I didn't have any of that skill, and I just carried all of it until it was too much.
Erica: Yeah. My mom was a cancer nurse for a very long time.
Emily: Oh, my god.
Erica: She you know, the role that she played at one point in time, she was a bone marrow transplant coordinator. So she was very involved with the families, and it became too much for her to be able she couldn't, as she said, leave her baggage at the door. You know? And that was the work baggage. And and it's one of the things that is probably one of the best things about you is how much you care and how deeply you care, but it can also be that Achilles' heel because if you can't take that step back and put yourself first sometimes, You know, it it can be like you said, you kind of got hit post all of that when you finally took a breath, when you had a minute to slow down, all of the feelings and the grief and the emotion hit you.
Emily: Abs and there was no place to grieve. Right? Because you're and I think that's a maybe couples with this when I I lost my dad recently, and, it's the same. The expectation is you just get back on the horse and keep going. Yeah.
Emily: And so I talk about it a lot, that grief part of, like, let your if you're if you're leading anyone, let them see you be sad. Let them see you grieve. Like, show that it's okay to have emotion. We're held to a different standard. I say that.
Emily: We are as women. We're held to a different standard of of expectation of how we need to be put together. And I think we need to do a better job of allowing people to see that we have feelings, but also that we hurt. But you're right. The self care piece is not my strength, and COVID exasperated that.
Emily: And so I think for all women keeping that self care, put your oxygen mask on before you put it on your yeah. I tried it that mantra all the time now, but we'll see how it goes.
Erica: We're listen. Here's what I do know. We are all a work in progress. Yes. Yes.
Erica: And that's okay. Sometimes you will nail it, Emily, and sometimes you will fail it, and that's all I know. But Yes. We do. So much for for being real, for being open and vulnerable and talking about all of this.
Erica: It is so incredibly interesting, but also so inspiring. So, Emily, thank you so much for being here and spending time with me today. Thank you so much. Wow. Oh my gosh.
Erica: Y'all, what an incredible conversation with doctor Emily Williams Knight. Her story is such a powerful reminder that true leadership isn't about having all the answers. It's more about the courage to step up, to make the tough calls, right, and to fight for what matters even when the path ahead is uncertain. Emily's resilience, her grit, and her unwavering commitment to making an impact, y'all, it is beyond inspiring. And I love what she shared about blending, You know, not balancing, but blending all of the different parts of life.
Erica: Because let's be honest. Right? For ambitious women, moms, and leaders like us, there is no perfect formula. There's only what works for you. So if today's conversation resonated, and I hope it did, do me this favor.
Erica: Share this episode with a friend or someone who needs to hear it. Screenshot it. Tag me. Tag Emily. Let us know what stood out, you know, most to you.
Erica: And if you're loving these conversations, don't forget to subscribe, leave a review, and keep showing up for yourself in big, bold ways. Y'all already know this, but it's time to start smashing those ceilings that we put over ourselves. See you next time.
​RESOURCES MENTIONED IN THIS EPISODE:
- HER Collective, Erica's community for ambitious women done doing it alone.
- Glass Ceilings & Sticky Floors, listen to the show on Apple Podcasts.
- Grab Erica's book, The AI Gap, endorsed by Mel Robbins and featured in Success Magazine.
- Texas Restaurant Association and Foundation, the trade association Emily leads, representing tens of thousands of Texas restaurants.
RELATED EPISODES:
FREQUENTLY ASKED QUESTIONS:
What does it mean to "blend" instead of "balance" work and motherhood?
Dr. Emily Williams Knight coined this idea after realizing that trying to keep her career and her kids in separate boxes only built up guilt. Blending means letting the two overlap on purpose, like taking a work call while a daughter walks into the room, instead of pretending the two lives never touch. It's a permission slip to stop chasing a perfectly balanced day that never actually shows up.
How did Texas restaurants survive the COVID-19 shutdown?
Texas had about 50,000 restaurants employing 1.2 million people when the state shut down in March 2020, and within 24 hours less than 30% of them could generate revenue. Dr. Emily Williams Knight, CEO of the Texas Restaurant Association, chose a partnership approach with the governor's office instead of an adversarial one, which she credits as part of why Texas became known as one of the states that recovered fastest from the pandemic's economic impact on the industry.
How can women build influence in male-dominated industries?
Dr. Knight, the first female CEO in the Texas Restaurant Association's 84 year history, says the foundation is respect, not fitting in. Her advice is to trade on who you are, follow through on your word every time, and find common ground with the people in the room instead of trying to play a game that was built for someone else.
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Hi, I'm Erica!
In the last 15 years, I climbed to Chief People Officer, 6x'd my income, walked away from a culture that stopped matching my values, wrote two books, and built HER Collective to help thousands of women rise to power and lead in the age of AI. I've learned a thing or two about smashing ceilings and closing gaps, and Glass Ceilings & Sticky Floors is where I open the playbook, the receipts, and the real stories to share it all with you.
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