Why Crying at Work Doesn't Undermine Your Capabilities as a Leader
Have you ever asked out loud, where's the crying closet? I have. When someone told me it was the spot people sneak off to cry at work, I was a little disturbed, because no job should make you cry so often you need a hiding place. But I understood exactly what she meant. Before that, I had what I called my crying car.
The last time I really cried at work, the walk away and slam the door kind of cry, my team had poured months into a project that was going to change how we worked. Every hour, every late night of research, was building toward one final step: my leader signing the contract. At the last minute, someone above him said he could not sign. All of that work was suddenly done for nothing. I was devastated. I had never once thought about quitting until that moment.
Here is what I want you to know. I was not crying over my boss or the project itself. I was crying because I was so invested in my team and so heartbroken to tell them their work would not be moving forward. Research led by psychologist Jonathan Rottenberg, Lauren Bylsma, and Ad Vingerhoets, published in Current Directions in Psychological Science, found that crying can moderate stress and engage the part of the brain tied to motivation, which may stimulate thinking and problem solving. My tears were not weakness. They were proof of how much I cared.
Executive coach Brenda Steinberg, writing for IMD in 2025, put it plainly. Telling women not to cry at work just shifts the blame onto the person crying instead of fixing what made her cry in the first place, and it reinforces the old stereotype that emotional women cannot lead. I let myself be upset for a week. Then my team and I went back to the drawing board, and that devastating moment eventually made me a ceiling breaker. So have your cry. Then start looking for the next step. The same passion that puts you in tears is the passion that will carry you forward.
TRANSCRIPT:
Erica: Hey, girl. By now, you know I have Her Collective, my online community for ambitious women who are done doing it alone. Her Collective is for the women who are smart, capable, and driven, but they find themselves stuck on the sticky floors like self doubt, burnout, and waiting for permission that quite honestly never comes. Inside HER, you get more than motivation. You get real support, real strategies, and real momentum.
Erica: We work on things like clarifying what you want now and what's coming next, building confidence without burning yourself out, navigating hard conversations, career moves, and leadership moments with clarity, and surrounding yourself with women who actually get it. This isn't about hustling harder. It's about moving intentionally with the right tools and the right people in your corner. If you're ready to stop spinning, start choosing yourself, and build a career in life that actually feels aligned, I'd love to welcome you inside her collective. You can learn more and join us at www.joinhercollective.com.
Erica: Because honestly, girl, you were never meant to do this alone. Have you ever heard of a crying closet? Well, let me tell you about this. I was once asked, where's the crying closet? And you might be going, what?
Erica: And the person said, you know, that place where you go when you wanna cry at work? And at first, I laughed, but then was a little bit disturbed. Because first of all, no workplace should make you want to cry on a regular basis so much that you need a crying closet. And on the other hand, I had also left a job that did give me all of the tears and fears, so I understood that sentiment. I had what I called my crying car.
Erica: But what I do wanna tell you is that I am an emotional person. I'm career driven. I'm growth minded. I'm passionate. I'm ambitious, and I'm also a crier.
Erica: There. I said it. I cry when I'm frustrated. I cry when I'm angry. I cry when I'm disappointed.
Erica: And that doesn't make me any less competent or capable. You know what it makes me? It makes me human. So today, I wanna dive into emotions. And specifically, I wanna talk about showing emotions at work, and I want to explore, is it really a bad thing?
Erica: Now in the traditional corporate world, crying at work is a huge no no. It's super embarrassing. And as a woman, we are already fighting this stigma of being too emotional.
Erica: And crying? Well, let's face it. That just adds to it. Society views these tears as a sign of weakness. And I wanna tell you that's BS.
Erica: That notion is outdated. People like me, the criers of the world, we are often passionate people who care so deeply about our work and our teams. We wear our hearts on our sleeves. And you know what? I don't think that's a bad thing.
Erica: When I think about the last time that I cried at work, and I mean, really, really cried, had to walk away crier, it was because my team had poured their heart and their souls and their time into a big project. They spent hours and hours on this one specific thing. And this project, it was going to revolutionize the way we did work. It was going to streamline things, make it easier for my team and a better experience overall. My team was so invested and so all in on this project.
Erica: And when I tell you the last step of us having this project implemented was for my leader to sign the contract. That was it. Then we were home stretch ready to rock and roll. And that last minute due to some direction from someone high above, he wasn't able to sign. He was told that he couldn't sign.
Erica: And that meant that all of the hard work, all of the hours that we spent pouring into prepping for this project, doing research, just putting other important things to the side to get to this point was done. Didn't matter. And when I tell you I was devastated, I was devastated. I had not thought about quitting until that very moment. And sometimes I'm not even sure how I made it through that grief.
Erica: I can't even tell you how many tears that I cried over this, and I wanna be clear. It wasn't the project or my boss or any reason like that that I was crying. I was crying because I was so hopeful and so excited for my team. I was so excited for all of their hard work to be paying off and to have to go back and then tell them that I'm sorry, but this isn't happening. It was so heartbreaking and yes, I cried many, many tears, but here's the deal, research supports the idea that crying can help moderate stress, stimulate thinking and promote bonding and empathy in groups when expressed appropriately.
Erica: In fact, research shows that crying engages part of the brain involved in motivation, which may stimulate thinking and problem solving. So let's go back to my moment of devastation. I let myself be upset for one week. And when I look back, I think honestly, that week was probably too long, but I spent one week being upset about it. And then I had to put on my big girl pants and get positive.
Erica: I needed to find a solution to our new reality. And my team and I, we headed back to the drawing board. Now I'm not saying that it was all rainbows and butterflies after that, but the team, we bonded over this shared grief. We came together and now a few years later, we are stronger than ever for it. And I think everyone on the team is able to say, you know what, like that really sucked, but we are better for it.
Erica: Many of them learned new skills. And as much as I hate to say it, it really was a test, a test of our patience, of our professionalism, of our resilience.
Erica: And when I found I
Erica: didn't get the job that I had built my entire career on, after falling apart, I built myself back up.
Erica: I found a new way
Erica: to go about my career and my job. And guess what? That devastating moment led me to be a ceiling breaker, which let's be real. I would not be today if that god awful situation did not happen to me. So crying at work, in my book, it's okay.
Erica: Now don't go sobbing about a breakup or a fight that you had with your partner. Some sob worthy moments. Those are not meant for your boss. But if you are disappointed in a professional project's outcome, or you are frustrated by something at work, a few tears isn't a bad thing. Tears that are sparked by a passion for ideas, frustration over obstacles, disappointment in leaders, or feeling overwhelmed, those tears demonstrate that you are invested, that you care.
Erica: So my message for you, it's twofold. First, crying is okay. It shows your passion. It does not make you too emotional. It does not make you less capable, and it does not make you a less than leader.
Erica: It makes you human. And in my eyes, these are the kind of people that I want on my team, because I know how passionate they are for our mission. And second, let yourself have that cry. I am giving you the permission to shed a few tears if you're upset. It's okay.
Erica: And it's also okay to take that moment that you need. But what you cannot do is let any frustration or disappointment keep you stuck. I have found that you just let yourself have that good cry and then start looking for a solution. Look for that next step, the path forward. That passion that might have you in tears, it's the passion that will drive you forward to success that you would never have even imagined before.
Erica: Remember, tears do not equal weakness. And when you channel them right, they can strengthen your bonds and they can strengthen your leadership. Now, before you leave me, I am crying tears of joy because I am finally announcing here that I have written a book. Yes, a real book. And you can be part of my book launch insider team by clicking the link in the show notes.
Erica: Be the first to order, get freebies galore and be my insider influencer. I cannot tell you how excited I am about this, and I hope that you are too. Talk soon, friend.
RESOURCES MENTIONED IN THIS EPISODE:
- Ready to stop doing this alone? Join HER Collective, Erica's online community for ambitious women who are done doing it alone.
- Never miss an episode of Glass Ceilings & Sticky Floors.
- Erica just announced her new book on this episode. Get on the list for Glass Ceilings and Sticky Floors and be the first to know when it launches.
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FREQUENTLY ASKED QUESTIONS:
What is a crying closet, and why does Erica Anderson Rooney bring it up in this episode?
A crying closet is workplace slang for a private spot, like a supply closet, where people sneak off to cry without anyone seeing. Erica had her own version, a crying car, from a past job. She raises it to make the point that if a workplace pushes people to hide their tears, the problem is the workplace culture, not the person crying.
Is it okay to cry at work if you want to be seen as a strong leader?
Yes, according to Erica. Occasional tears tied to passion, frustration over obstacles, or disappointment in a leader's decision show you are invested, not incapable. She draws the line at personal drama like a breakup or a fight with a partner, which she says belongs at home, not in a work meeting.
Does research actually support the idea that crying can help at work?
Yes. Research led by psychologist Jonathan Rottenberg, Lauren Bylsma, and Ad Vingerhoets found that crying can moderate stress and engage brain regions tied to motivation, which may stimulate thinking and problem solving. Executive coach Brenda Steinberg has also written that suppressing women's tears at work reinforces the outdated stereotype that emotional women cannot lead.
MORE FROM ME
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Hi, I'm Erica!
In the last 15 years, I climbed to Chief People Officer, 6x'd my income, walked away from a culture that stopped matching my values, wrote two books, and built HER Collective to help thousands of women rise to power and lead in the age of AI. I've learned a thing or two about smashing ceilings and closing gaps, and Glass Ceilings & Sticky Floors is where I open the playbook, the receipts, and the real stories to share it all with you.
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